Privacy policy
With this privacy policy, we inform you which personal data we process for what, how and where, especially in connection with our atrete.ch website and our other offers. With this data protection declaration, we also provide information about the rights of persons whose data we process.
For individual or additional offers and services, special, supplementary or further data protection declarations as well as other legal documents such as General Terms and Conditions (GTC), Terms of Use or Conditions of Participation may apply.
1. contact addresses
Responsibility for the processing of personal data:
at rete ag, Zurich
Dufourstrasse 90
8008 Zurich
We point out if there are other persons responsible for the processing of personal data in individual cases.
2. processing of personal data
2.1 Terms and definitions
Personal data is all information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures used, in particular the storage, disclosure, procurement, collection, deletion, storage, modification, destruction and use of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law, in particular the Federal Law on Data Protection (DSG) and the Ordinance to the Federal Law on Data Protection (VDSG).
2.3 Nature, scope and purpose
We process those personal data that are necessary to provide our services in a permanent, user-friendly, secure and reliable manner. Such personal data can fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales, contract and payment data.
We process personal data for the period of time required for the respective purpose(s) or as required by law. Personal data whose processing is no longer required will be made anonymous or deleted. Persons whose data we process have a fundamental right to deletion.
As a matter of principle, we process personal data only with the consent of the data subject, unless the processing is permitted for other legal reasons, for example to fulfil a contract with the data subject and for appropriate pre-contractual measures to protect our overriding legitimate interests, because the processing is evident from the circumstances or after prior information.
In this context, we process in particular information that a person concerned voluntarily and personally submits to us when contacting us - for example by letter post, e-mail, contact form, social media or telephone - or when registering for a user account. We may store such information in an address book, in a customer relationship management system (CRM system) or with comparable tools. If you transmit personal data about third parties to us, you are obliged to guarantee data protection against such third parties and to ensure the accuracy of such personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect when providing our services, if and to the extent that such processing is permitted by law.
Personal data from job applications will only be processed to the extent that they are necessary for the assessment of suitability for an employment relationship or for the subsequent execution of an employment contract. The personal data required to carry out an application procedure is derived from the information requested or provided, for example, in the context of a job advertisement. Applicants have the option of voluntarily providing additional information for their respective applications.
2.4 Processing of personal data by third parties, also abroad
We may have personal data processed by commissioned third parties or process it together with third parties or with the help of third parties or transfer it to third parties. Such third parties are in particular providers whose services we make use of. We also guarantee appropriate data protection for such third parties.
Such third parties are generally located in Switzerland and in the European Economic Area (EEA). However, such third parties may also be located in other states and territories on earth as well as elsewhere in the universe, provided that their data protection laws guarantee adequate data protection in the opinion of the Federal Data Protection and Information Commissioner (FDPIC), or if adequate data protection is guaranteed for other reasons, such as by a corresponding contractual agreement, in particular on the basis of standard contractual clauses, or by appropriate certification. Exceptionally, such a third party may be located in a country without adequate data protection, provided that the conditions under data protection law, such as the express consent of the data subject, are met.
3. rights of data subjects
Data subjects whose personal data we process have the rights under Swiss data protection law. This includes the right to information and the right to correct, delete or block the processed personal data.
Data subjects whose personal data we process have a right of appeal to a competent supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
4. data security
We take appropriate and suitable technical and organizational measures to ensure data protection and in particular data security. However, despite such measures, the processing of personal data on the Internet can always have security gaps. We can therefore not guarantee absolute data security.
The access to our online offer is carried out by means of transport encryption (SSL / TLS, especially with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers mark transport encryption with a padlock in the address bar.
Access to our online offer is subject - as is basically the case with all Internet use - to mass surveillance without cause or suspicion and other monitoring by security authorities in Switzerland, the European Union (EU), the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities.
5. use of the website
5.1 Cookies
We may use cookies for our website. Cookies - both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies or third-party cookies) - are data that are stored in your browser. Such stored data need not be limited to traditional cookies in text form. Cookies cannot execute programs or transmit malicious software such as Trojans and viruses.
When you visit our website, cookies can be stored temporarily in your browser as "session cookies" or for a certain period of time as so-called permanent cookies. "Session cookies" are automatically deleted when you close your browser. Permanent cookies have a certain storage period. In particular, they make it possible to recognise your browser the next time you visit our website and thus to measure the range of our website, for example. Permanent cookies can also be used for online marketing, for example.
You can completely or partially deactivate or delete cookies in your browser settings at any time. Without cookies, our website may no longer be fully available. We actively ask you - if and to the extent necessary - for your express consent to the use of cookies.
For cookies that are used to measure success and reach or for advertising, a general opt-out is possible for many services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
5.2 Server log files
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-pages of our website called up including the amount of data transferred, last website called up in the same browser window (referrer or referrer).
We store such information, which may also represent personal data, in server log files. This information is necessary to provide our online service in a permanent, user-friendly and reliable manner and to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
5.3 Counting pixels
We may use tracking pixels on our website. Web beacons are also known as tracking pixels. Web beacons - also from third parties whose services we use - are small, usually invisible images that are automatically called up when you visit our website. Counting pixels can be used to record the same information as in server log files.
6. notifications and communications
We send notifications and communications, such as newsletters, by e-mail and through other communication channels such as instant messaging.
6.1 Measuring success and reach
Notifications and messages can contain web links or tracking pixels that record whether an individual message was opened and which web links were clicked. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis. We need this statistical recording of usage to measure success and reach in order to be able to provide notifications and messages effectively and user-friendly as well as permanently, securely and reliably based on the needs and reading habits of the recipients.
6.2 Consent and objection
In principle, you must expressly consent to the use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. For any consent to receive e-mails, we use the "double opt-in" procedure whenever possible, i.e. you will receive an e-mail with a web link that you must click on to confirm your consent so that no misuse by unauthorized third parties can occur. We may log such consents including Internet Protocol (IP) address and date and time for evidence and security purposes.
You can basically unsubscribe from notifications and communications such as newsletters at any time. We reserve the right to send you notifications and messages that are absolutely necessary for our offer. By unsubscribing, you can in particular object to the statistical recording of usage for measuring success and reach.
6.3 Service provider for notifications and messages
We send notifications and messages about services provided by third parties or with the help of service providers. Cookies may also be used in this process. We also guarantee appropriate data protection for such services.
We use CleverReach to send and manage newsletters. CleverReach is a service of the German CleverReach GmbH & Co. KG. Information on the type, scope and purpose of data processing can be found in the CleverReach privacy policy.
7. social media
We are present on social media platforms and other online platforms in order to communicate with interested people and to inform them about our offer. Personal data may also be processed outside Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such online platforms also apply in each case. These provisions provide information in particular about the rights of affected persons, which includes in particular the right to information.
8. measuring success and reach
Google Analytics
We use Google Analytics to analyse how our website is used, and we may also measure the reach of our website and the success of links from third parties to our website. This is a service of the American Google LLC. The Irish Google Ireland Limited is responsible for users in the European Economic Area (EEA) and Switzerland.
Google also tries to track individual visitors to our website when they use different browsers or devices (cross-device tracking). Cookies are also used for this purpose. Your Internet Protocol (IP) address is required for Google Analytics, but is not combined with other data from Google.
In any case, we will have your Internet Protocol (IP) address anonymised by Google before the analysis. As a result, your complete IP address will not be transmitted to Google in the USA.
Further information about the type, scope and purpose of data processing can be found in the principles for data protection and security and in the privacy policy of Google, in the guide to data protection in Google products (including Google Analytics), in the information how Google uses data from websites on which Google services are used and in the information about cookies at Google. In addition, there is the option of using the "Browser Add-on to deactivate Google Analytics" and to object to personalised advertising.
9. services of third parties
We use third party services to provide our services in a durable, user-friendly, secure and reliable manner. Such services also serve to embed content into our website. Such services - for example, hosting and storage services, video services and payment services - require your Internet Protocol (IP) address, otherwise such services will not be able to transmit the relevant content. Such services may be located outside Switzerland and the European Economic Area (EEA), provided that adequate data protection is guaranteed.
For their own security, statistical and technical purposes, third parties whose services we use may also process data in connection with our offer and from other sources - including cookies, log files and counting pixels - in aggregated, anonymised or pseudonymised form.
9.1 Digital infrastructure
We use the services of third parties in order to be able to make use of the digital infrastructure required for our services. These include hosting and storage services from specialized providers.
9.2 Contact details
We use third party services to better communicate with you and others such as customers. We also guarantee appropriate data protection for such third parties.
9.3 Audio and Video Conferencing
We use audio and video conferencing services to communicate with our customers and others. For example, we use them to conduct audio and video conferences, virtual meetings, and training sessions such as webinars. In addition to this data protection declaration, any terms and conditions of the services used, such as terms of use or data protection declarations, also apply.
9.3.1 In particular, we use GoToMeeting, a service provided by LogMeIn Inc. Information about the type, scope and purpose of data processing is set out in LogMeIn's Privacy Policy.
9.3.2 In particular, we use Microsoft Teams, a service of the American Microsoft Corporation. Microsoft Ireland Operations Limited is responsible for users in the European Economic Area (EEA), Great Britain and Switzerland. Further information about the type, scope and purpose of data processing can be found in the Microsoft Privacy Policy, on the pages "Privacy at Microsoft" and "Security and Compliance in Microsoft Teams" as well as in the Microsoft Trust Center.
9.4 Map material
We use Google Maps to embed maps into our website. Cookies are also used for this purpose. Google Maps is a service of the American Google LLC. The Irish Google Ireland Limited is responsible for users in the European Economic Area (EEA) and Switzerland. Further information about the nature, extent and purpose of data processing can be found in the Privacy and Security Policy and the Privacy Policy of Google, in the Guide to Privacy in Google Products (including Google Maps), in the information about how Google uses data from websites on which Google services are used and in the information about cookies at Google. You also have the opportunity to object to personalised advertising.
9.5 Fonts
We use MyFonts (by Monotype) to embed selected fonts into our website. Cookies are also used for this purpose. This is a service provided by the American Monotype Imaging Holdings Inc. which, among other things, specializes in the design of digital fonts. Further details about the nature, scope and purpose of data processing can be found in Monotype's Privacy Policy and on the Web Font Tracking page and in the Monotype Privacy Policy.
10. final provisions
We have created this privacy policy with the Privacy Generator from Datenschutzpartner.
We can adapt and supplement this data protection declaration at any time. We will provide information about such adaptations and additions in a suitable form, in particular by publishing the respective current data protection declaration on our website.
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