Recording Webinar: Enterprise Service Management (ESM)
The cornerstone for your service center
Duration: approx. 45 min
Digitization means that almost every business model requires IT services. In our mandates, we often encounter the situation where back-office services function as silos within and between business units.
In this webinar we will show ideas how by means of an Enterprise Service Management (ESM), an enterprise-wide service center can be established so that silos can be broken down.
The following topics await you in the webinar:
- ESM as a supplement to ITSM
- Practice Use Cases for ESM
- What should be considered when introducing an ESM?
The webinar is aimed at business and IT professionals and decision makers.
Further information / questions
email@example.com or +41 44 266 55 55